Consulting

management-advisory

Management & operations advisory

From planning and scheduling, to training and supervising, and everything in between, operations management encompass diverse activities, yet cannot suffer mediocrity on any as they are the foundation of any successful business. Relying on our 100+ years of combined expertise, we accompany businesses all over Europe and Africa in understanding and coordinating their operations, in turn transforming inputs into high value products and services.

Management & operations advisory

From planning and scheduling, to training and supervising, and everything in between, operations management encompass diverse activities, yet cannot suffer mediocrity on any as they are the foundation of any successful business.
Relying on our 100+ years of combined expertise, we accompany businesses all over Europe and Africa in understanding and coordinating their operations, in turn transforming inputs into high value products and services.
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settings-01
Processes, methods and tools

Building on an organizational commitment to quality, processes define the interactions between different activities, while methods highlight how these activities are active. The set of tools, in turn, secures processes, methods and guarantees service data.
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data-01
Data collection and management

Data is the new oil. Like oil, data is valuable, but if it is not refined, it cannot really be used. As Clive Humby reported, data is the foundation of many (if not all) strategic decisions. From collection, processing, or even monetization, we’ll help you maintain data quality.

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monitoring-01
Monitoring and improving performance

Quality, cost, safety and security are just a few of the many areas requiring constant monitoring and improvement to achieve and maintain the right level of satisfaction, whether internal (employees, stakeholders …) or external (customers, prospects, etc.).

Understanding the market

Benchmark

Designed to evaluate enterprise performance against best-practices, we tailor our approach to best suit your needs, in turn, initiating change within your organisation.
• External benchmark
• Internal benchmark

Market analysis

Evaluation of a demand, Pricing strategy… Accounting for the specificity of your business, we accompany you through the myriad types of market research that could be envisioned, ensuring you get actionable and contextualised data

Customer experience

Customer experience doesn't end at point of purchase. Rather, it should be viewed as a cycle that starts with discovery, through acquisition, and (hopefully) looping back to repeat purchase. With over a decade approaching customer satisfaction from both seller and buyer angle, we help you optimise each touchpoint in the end to end customer experience to deliver value and obtain feedback, while building customer satisfaction and loyalty.
• Journey mapping
• Addressing customer touchpoints
• Satisfaction to loyalty

Connected technologies

Surrounded by smart devices, connected cars & aircrafts, smart industries, smart cities (...) the question is no more whether or not to embrace connected technologies but rather how fast and how! However, the speed of it all has been such that it has left many businesses struggling to keep up, in turn creating gaps in technology adoption. Edge IoT Vs Edge AI, Cloud computing Vs Edge computing, and everything in between, our experts will accompany you in the journey understanding connected technologies, and implementing the right processes & methods to develop and sustain the best in class technologies and services.

Connected technologies

Surrounded by smart devices, connected cars & aircrafts, smart industries, smart cities (...) the question is no more whether or not to embrace connected technologies but rather how fast and how! However, the speed of it all has been such that it has left many businesses struggling to keep up, in turn creating gaps in technology adoption.




Edge IoT Vs Edge AI, Cloud computing Vs Edge computing, and everything in between, our experts will accompany you in the journey understanding connected technologies, and implementing the right processes & methods to develop and sustain the best in class technologies and services.

Quality engineering

More often than not, quality is seen as a control check, that is/should be positioned at the end of developments as a gate keeper. However, this approach is bound to fail as in case of defects or suboptimal solutions/products, the only possibility is to delay the launch, and lose hundreds of thousands if not millions. Our team of experts use their extensive experience to accompany our clients in their journey rehabilitating quality at its rightful place : side by side with developments and other services, taking a “participatory approach” with one common goal : optimal customer experience. Participatory approach includes but not limited to :
• quality assurance & control
• management
• development
• operation and maintenance
...

Quality engineering

More often than not, quality is seen as a control check, that is/should be positioned at the end of developments as a gate keeper. However, this approach is bound to fail as in case of defects or suboptimal solutions/products, the only possibility is to delay the launch, and lose hundreds of thousands if not millions.


Our team of experts use their extensive experience to accompany our clients in their journey rehabilitating quality at its rightful place : side by side with developments and other services, taking a “participatory approach” with one common goal : optimal customer experience. Participatory approach includes but not limited to :
• quality assurance & control
• management,
• development,
• operation and maintenance
...

Digital transformation

Digital transformation is the application of digital capabilities to remove constraints imposed by outdated logic and leveraging technology to create new revenue streams, reduce costs, and improve user experience. Indeed, to this end, customer lifetime value (internal or external) is an effective and essential measure of business sustainability. MENAPS support you in your successful digital transformation no matter your domain, your budget or your size. It is not tied to one sector or big companies.

Successful digital transformation starts with a clear vision of the entire digital transformation journey, and should be implemented incrementally, as the sum of several projects whose benefit can be effectively monitored and evaluated. From designing a series of small changes until your organization completes its transformation and is adapted to the change itself, our digital transformation experts will accompany every step of the way.

Digital transformation

Digital transformation is the application of digital capabilities to remove constraints imposed by outdated logic and leveraging technology to create new revenue streams, reduce costs, and improve user experience.
Indeed, to this end, customer lifetime value (internal or external) is an effective and essential measure of business sustainability. MENAPS support you in your successful digital transformation no matter your domain, your budget or your size. it is not tied to one sector or big companies.




Successful digital transformation starts with a clear vision of the entire digital transformation journey, and should be implemented incrementally, as the sum of several projects whose benefit can be effectively monitored and evaluated. From designing a series of small changes until your organization completes its transformation and is adapted to the change itself, our digital transformation experts will accompany every step of the way.
Digital transformation enablers :
Digital Data

The collection, processing, and analysis of digitized data to facilitate and improve predictions and decisions.

Automation

The combination of classical artificial intelligence technologies that enables autonomous work and self-organizing systems. This reduces error rates, increases speed, and makes it possible to reduce operating costs.

Digital Data

The collection, processing, and analysis of digitized data to facilitate and improve predictions and decisions.

Automation

The combination of classical artificial intelligence technologies that enables autonomous work and self-organizing systems. This reduces error rates, increases speed, and makes it possible to reduce operating costs.

Digital Customer Access

The mobile internet enables direct access to the client, who are thus provided with high levels of transparency and new services.

Networking

Mobile or wired networking of the entire value-added chain via high-speed broadband telecommunications allows for the synchronization of supply chains, which leads to a reduction in production times and innovation cycles.

Digital Customer Access

The mobile internet enables direct access to the client, who are thus provided with high levels of transparency and new services.

Networking

Mobile or wired networking of the entire value-added chain via high-speed broadband telecommunications allows for the synchronization of supply chains, which leads to a reduction in production times and innovation cycles.

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